Frequently Asked Questions
Is TrainFare USA an official rail carrier website?
No. TrainFare USA is an independent travel technology platform and travel agency. It is not directly affiliated with, endorsed by, or an official booking desk for VIA Rail Canada, Amtrak, or any government rail carrier.
What does TrainFare USA help with?
We help customers with independent ticket search, fare comparison, route questions, schedule information, booking assistance, change guidance, cancellation questions, and travel inquiry support.
Does an inquiry confirm a ticket?
No. An inquiry does not confirm a seat, ticket, fare, or reservation. Final availability and pricing depend on provider inventory, passenger details, route, date, and applicable rules.
Are service fees charged?
A service or assistance fee may apply for agency support. Customers should review provider fare, taxes, and any applicable service fee before proceeding.
How can I contact support?
Phone: +1 855-657-5928
Email: support@trainfareusa.com
Address: 8 The Green Ste R, Dover, DE 19901, United States